Is this Sunter hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sunter hotel have a swimming pool?

Yes, this Sunter hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sunter hotel?

Best-rates for the Sunter hotel starts from $45 per night with includes Balcony/Terrace, Bedding/Linens, Child Friendly, Kitchen, Designated Smoking Area, Bar, Breakfast, TV, Accessibility, Wellness Facilities, Spa, Laundry, Wheelchair Accessible, Parking, Pool, Business Services, Sports/Activities, Restaurant, Toiletries, Guest Services, Air Conditioner, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sunter hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sunter hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sunter hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sunter hotel?

Based on the information reported by the owner or manager, the Sunter hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sunter hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sunlake Waterfront Resort and Convention | Hotel in Jakarta

| 7.8 (155 Reviews) | 1 Bathroom

Sunter Hotel | Sunlake Waterfront Resort and Convention

Hotel in Sunter, Jakarta

Luxury hotel with 4 restaurants, near Mall Of Indonesia
This hotel features 4 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Sunlake Waterfront Resort and Convention offers 228 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Free toiletries

Bidet

Bathrobes

Hair dryer

Towels

Soap

Shampoo

Toothbrush and toothpaste

Private bathroom

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Bed sheets

Laptop-compatible safe

Phone

Electrical adapters/chargers

Desk

Iron/ironing board (on request)

Slippers

Connecting rooms available

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 125000 for adults and IDR 65000 for children

1 poolside bar and 1 bar

4 restaurants and 1 coffee shop/cafe

24-hour room service

Electric kettle

Free bottled water

Free tea bags/instant coffee

Minibar

Parking

Free uncovered self parking on site

Accessibility

Elevator

Activities

Canoeing

Kayaking

Fishing

Hiking/biking trails

Sauna

Playground

Outdoor pool

Bicycle rentals

Mini golf

Bike parking

Fitness center

Outdoor tennis court

Spa services

Tennis

Fitness classes

Children's pool

Entertainment

Cable channels

42-inch flat-screen TV

Premium channels

General

Conference space

Meeting rooms

Business center

Ballroom

Front-desk safe

Gift shop/newsstand

Vending machine

Elevator

Free newspapers in lobby

Banquet hall

English

Indonesian

Designated smoking areas (fines apply)

Guest Services

Playground

Outdoor pool

Mini golf

Children's games

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Laundry facilities

Children's pool

Snack bar/deli

Porter/bellhop

Daily housekeeping

Wedding services

Tour/ticket assistance

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Pool sun loungers

Terrace

Balcony

Spa

Massage/treatment rooms

2 treatment rooms

Reflexology

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 10 pm minimum check-in age: 17

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for idr 450000 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately idr 125000 for adults and idr 65000 for children rollaway bed fee: idr 450000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jeff

Dec 21, 2025 05:32:05 PM

Review Score: 6

Summary: Booked a room for 3 people, 1 double and single, but only the double was available, management made up a trundle bed to accommodate the extra person. The shower was dirty with mould.

See All Reviews

Room Arrangement

Room Info	Facilities
Ambassador Suite Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Ping - 19, Square meters - 64, Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 1, Lake view, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Junior Suite Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 603, Shower/tub combination, Ping - 17, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square meters - 56, Bed count maximum 1, City view
Deluxe Room Room Size: 581 square feet m² 1 King Bed	General Square meters - 54, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Shower only, Square feet - 581, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Oriental Suite Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, Ping - 17.54, Number of bedrooms - 0, Shower/tub combination, Square meters - 58, Lake view, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Family Suite Room Size: 602 square feet m² 2 Queen Bed and Double Bed	General Square feet - 602, Number of living rooms 0, Ping - 17, Number of bedrooms - 1, Shower only, Lake view, Rainfall showerhead, Extra bed count 1, Square meters - 56, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Deluxe Family Room Size: 602 square feet m² 2 Queen Beds	General Square feet - 602, Number of living rooms 0, Ping - 16.92, Number of bedrooms - 0, Shower only, Lake view, Extra bed count 1, Square meters - 56, Rainfall showerhead, Roll-in shower, Bed count minimum 2, City view, Bed count maximum 2
Executive Family Room Size: 581 square feet m² 2 King Bed and Double Bed	General Square meters - 54, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Shower only, Square feet - 581, Lake view, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Executive Room Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 603, Ping - 17, Shower only, Lake view, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square meters - 56, Bed count maximum 1
Family Staycation Package (Executive Family) Room Size: 581 square feet m² 2 King Bed and Double Bed	General Square meters - 54, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 16, Shower only, Square feet - 581, Lake view, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Royal Suite Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 18.74, Number of living rooms 0, Kitchenette, Microwave, Lake view, Extra bed count 1, Square meters - 62, Separate bathtub and shower, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Executive Room Size: 581 square feet m² 2 Double Bed and King Bed	General Square meters - 54, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Shower only, Square feet - 581, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Family Staycation Package (Deluxe Family) Room Size: 603 square feet m² 2 Queen Beds	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Square feet - 603, Ping - 17, Shower only, Lake view, Rainfall showerhead, Extra bed count 1, Square meters - 56, Bed count minimum 2, Bed count maximum 2
Sunlake Suite Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Ping - 19, Square meters - 64, Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view