Is this SERRA HOTEL BATAM pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the SERRA HOTEL BATAM have a swimming pool?

No, this SERRA HOTEL BATAM does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is SERRA HOTEL BATAM a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SERRA HOTEL BATAM wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SERRA HOTEL BATAM has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SERRA HOTEL BATAM?

Based on the information reported by the owner or manager, the SERRA HOTEL BATAM indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SERRA HOTEL BATAM?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SERRA HOTEL BATAM | Hotel in Batam

| New | 1 Bathroom

Tanjung Uncang Hotel | SERRA HOTEL BATAM

Hotel in Tanjung Uncang, Batam

Hotel in Batam with spa services and a 24-hour front desk
Spa services, a 24-hour front desk, and free self parking are available at this hotel. WiFi in public areas is free.
SERRA HOTEL BATAM offers 52 accommodations with slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested.

Amenities

Parking

Designated Smoking Area

Business Services

Bedding/Linens

Spa

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Towels

Toilet paper

Shower

Soap

Private bathroom

Shampoo

Bedroom

Slippers

Phone

In-room massage

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 30000 for adults and IDR 30000 for children

Parking

Free self parking on site

Accessibility

This property does not have elevators

Activities

Spa services

General

Meeting rooms

Indonesian

English

Designated smoking areas (fines apply)

Guest Services

Daily housekeeping

24-hour front desk

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Spa

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately idr 30000 for adults and idr 30000 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Room Arrangement

Room Info	Facilities
Double Room, City View Room Size: 215.3 square feet m² 1 Double Bed	General Square meters - 20, Number of living rooms 0, Ping - 6.0, Number of bedrooms - 0, Desk, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1, Square feet - 215.3, City view
Deluxe Double Room, 1 King Bed, City View Room Size: 344.4 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Desk, No cribs (infant beds), In-room climate control (air conditioning), Ping - 9.7, Square feet - 344.4, Bed count minimum 1, Bed count maximum 1, City view
Twin Room, City View Room Size: 215.3 square feet m² 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Ping - 6.0, Number of bedrooms - 0, Desk, In-room climate control (air conditioning), Bed count minimum 2, Square feet - 215.3, City view, Bed count maximum 2