Is this Mercure Surabaya Grand Mirama pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Surabaya Grand Mirama?

Check-in time for Mercure Surabaya Grand Mirama starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Surabaya Grand Mirama have a swimming pool?

Yes, this Mercure Surabaya Grand Mirama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Surabaya Grand Mirama?

Best-rates for the Mercure Surabaya Grand Mirama starts from $42 per night with includes Parking, Pool, Designated Smoking Area, View, Accessibility, Spa, Pet Friendly, Business Services, Restaurant, Transportation/Shuttle, Balcony/Terrace, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Laundry, TV, Air Conditioner, Fireplace/Heating, Bar, Kitchen, Internet, Ocean View, Oceanfront, EV Charge Station, Sports/Activities, Toiletries, Child Friendly, Wheelchair Accessible, Security/Safety, Wellness Facilities, Guest Services, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Surabaya Grand Mirama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Surabaya Grand Mirama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Surabaya Grand Mirama is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, the Mercure Surabaya Grand Mirama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Surabaya Grand Mirama?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Surabaya Grand Mirama | Hotel in Surabaya

| 7.9 (97 Reviews) | Pet Friendly 11 Bathrooms 44 Guests

Surabaya Hotel | Mercure Surabaya Grand Mirama

Hotel in Surabaya

Mercure Surabaya Grand Mirama is conveniently located in Surabaya's central business district. It offers free Wi-Fi and elegant, spacious rooms with air conditioning. There is an outdoor pool and free private parking. Rooms at the Surabaya Mercure are stylishly decorated with hardwood floors and bright décor. They are equipped with cable TV and private bathrooms. Guests of the Mercure Surabaya Grand Mirama Hotel can choose from 2 restaurants or a cafe that serves light snacks and drinks. Centrally located on the Jalan Raya Damo, the Mercure Surabaya Grand Mirama is just a 30 minute drive to Juanda International Airport. It is less than a 10 minute walk from Tunjungan Plaza and the Gubeng Train Station.

Mercure Surabaya Grand Mirama is located in Surabaya.

This 258 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Accessibility, Spa, and several others. This is a 4 star rated property and has over 97 reviews with the average score of 7.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 258 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Surabaya Grand Mirama in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Surabaya Grand Mirama”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Fruit

Coffee house on site

Restaurant

Kids' meals

Kid-friendly buffet

Snack bar

Special diet meals (on request)

Wine/Champagne

Parking

Parking garage

Accessible parking

Free parking

Private Parking

Electric vehicle charging station

Parking

Parking on site

Accessibility

Wheelchair accessible

Bathroom emergency cord

Lowered sink

Toilet with grab rails

Raised toilet

Activities

Kids' club

Locker rooms

Haircut

Body scrub

Cycling

Spa facilities

Back massage

Water sports facilities on site

Manicure

Yoga classes

Ping-pong

Personal trainer

Body wrap

Facial treatments

Sauna

Fitness center

Pedicure

Happy hour

Makeup services

Waxing services

Body treatments

Live music/Performance

Foot massage

Spa lounge/Relaxation area

Evening entertainment

Spa/Wellness packages

Full-body massage

Fitness classes

Bike tours

Themed dinners

Head massage

Aerobics

Hot tub/Jacuzzi

Fitness

Couples' massage

Hair treatments

Hairstyling

Hand massage

Hair coloring

Karaoke

Live sports events (broadcast)

Massage

Neck massage

Light therapy

Beauty services

Entertainment

Indoor play area

Board games/Puzzles

Outdoor play equipment for kids

General

Elevator

Smoke-free property

Facilities for disabled guests

Non-smoking rooms

Air conditioning

Chapel/Shrine

Safe

Wifi in all areas

Designated smoking area

Soundproof rooms

Family rooms

Heating

Guest Services

Strollers

Babysitting/Child services

Vending machine (snacks)

Laundry

Shuttle service

Pet bowls

Grocery deliveries

Airport shuttle

Shuttle service (additional charge)

Car rental

Meeting/Banquet facilities

Dry cleaning

Pet basket

Lockers

Business center

Valet parking

Concierge

Private check-in/out

Shared lounge/TV area

Daily housekeeping

Hair/Beauty salon

Tour desk

Fax/Photocopying

Room service

Vending machine (drinks)

Baggage storage

Ironing service

Packed lunches

Express check-in/out

Airport shuttle (additional charge)

ATM on site

Suit press

Currency exchange

24-hour front desk

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

Garden

BBQ facilities

Outdoor fireplace

Outdoor pool (year-round)

Outdoor furniture

Picnic area

Outdoor pool

Security/Safety

Security alarm

Key access

24-hour security

CCTV outside property

Fire extinguishers

CCTV in common areas

Key card access

Smoke alarms

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Contactless check-in/out

Mobile app for room service

Physical distancing rules followed

Spa

Pool with view

Swimming pool

Pool bar

Swimming pool toys

Shallow end

Beach chairs/Loungers

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

7.79

Location:

8.38

Staff:

8.28

Facilities:

7.91

Comfort:

7.94

Cleanliness:

8.29

Chandra Indrawan

Nov 8, 2025 08:00:00 AM

Review Score: 8

Indonesia

Reviewer Type: Solo Traveller

Travel Purpose: business

See All Reviews

Room Arrangement

Room Info	Facilities
Family King Studio Suite Room Type: Suite Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Free toiletries, Bidet, Shower cap, Toothbrush, Shampoo, Shower, Towels, Conditioner, Bathtub, Slippers, Toilet paper, Spa tub, Body soap, Toilet, Private bathroom, Bathtub or shower General Smoke Alarm, Air conditioning, Interconnecting room(s) available, Safe, Fire extinguisher, Key access, Key card access, Soundproof, Trash cans Media & Technology Cable channels, Satellite channels, DVD player, Telephone, Flat-screen TV, Mobile hotspot device, TV Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Oven, Electric kettle, Refrigerator, Dining table Living Area Dining area, Sitting area, Sofa, Desk View Garden view, View, City view, Quiet street view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed Pool and Spa Pool with a view
Privilege Twin Room with City View Room Type: Quad Room Size: 30 m² 1 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Free toiletries, Bidet, Toothbrush, Shampoo, Shower, Towels, Conditioner, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Smoke Alarm, Air conditioning, Interconnecting room(s) available, Safe, Fire extinguisher, Key access, Key card access, Soundproof, Trash cans Media & Technology Cable channels, Satellite channels, Telephone, Flat-screen TV, Mobile hotspot device, TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sitting area, Sofa, Desk View View, City view, Quiet street view Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Classic Room King Bed Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed	Bathroom Free toiletries, Bidet, Toothbrush, Shampoo, Shower, Conditioner, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Deluxe Suite with King Bed Room Type: Quad Room Size: 48 m² 1 King bed(s) Bed	Bathroom Free toiletries, Bidet, Shower cap, Toothbrush, Shampoo, Shower, Conditioner, Bathtub, Slippers, Toilet paper, Spa tub, Body soap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Activities Hot tub Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Privilege King Room with City View Room Type: Quad Room Size: 30 m² 1 King bed(s) Bed	Bathroom Free toiletries, Bidet, Toothbrush, Shampoo, Shower, Conditioner, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Privilege Suite Room Type: Bungalow Room Size: 54 m²	Bathroom Free toiletries, Bidet, Shower cap, Toothbrush, Shampoo, Shower, Conditioner, Bathtub, Slippers, Toilet paper, Spa tub, Body soap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Activities Hot tub Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Classic Room Twin Bed Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Bathroom Free toiletries, Bidet, Toothbrush, Shampoo, Shower, Conditioner, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Classic Superior King Room with City View Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed	Bathroom Free toiletries, Bidet, Toothbrush, Shampoo, Shower, Conditioner, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Classic Superior Twin Room with City View Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Bathroom Free toiletries, Bidet, Toothbrush, Shampoo, Shower, Conditioner, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Privilege Luxe Twin Room Room Type: Quad Room Size: 30 m² 1 Twin bed(s) Bed	Bathroom Free toiletries, Bidet, Toothbrush, Shampoo, Shower, Conditioner, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed
Privilege Luxe Family King Room Room Type: Quad Room Size: 30 m² 1 King bed(s) Bed	Bathroom Free toiletries, Bidet, Toothbrush, Shampoo, Shower, Conditioner, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Air conditioning, Interconnecting room(s) available, Safe, Soundproof, Trash cans Living Area Sofa, Desk Room Amenities Clothes rack, Sofa bed, Adapter, Non-feather pillow, Socket near the bed