Is this Gubeng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gubeng hotel?

Check-in time for Gubeng hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gubeng hotel have a swimming pool?

No, this Gubeng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gubeng hotel?

Best-rates for the Gubeng hotel starts from $35 per night with includes Child Friendly, Parking, Designated Smoking Area, Security/Safety, Business Services, Spa, Restaurant, Guest Services, Air Conditioner, Transportation/Shuttle, Breakfast, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gubeng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gubeng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gubeng hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gubeng hotel?

Based on the information reported by the owner or manager, the Gubeng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gubeng hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Neo Gubeng by ASTON | Hotel in Surabaya

Name: Hotel Neo Gubeng by ASTON
Address: Surabaya, Indonesia, ID
Price range: Prices for upcoming dates start at $35 per night
Rating: 7.7

| 7.7 (152 Reviews) | 2 Bathrooms 4 Guests

Gubeng Hotel | Hotel Neo Gubeng by ASTON

Hotel in Gubeng, Surabaya

Well set in the Gubeng district of Surabaya, Hotel Neo Gubeng by ASTON is located a 17-minute walk from Submarine Monument, 0.9 miles from Gubeng Train Station and a 14-minute walk from Sharp Bamboo Monument. Featuring a restaurant, this 3-star hotel has air-conditioned rooms with a private bathroom. The property provides a 24-hour front desk, airport transportation, room service and free WiFi. All guest rooms are equipped with a flat-screen TV with cable channels, an electric tea pot, a shower, free toiletries and a desk. Guest rooms feature a closet. Pasar Turi Train Station Surabaya is 3.3 miles from the hotel, while Ampel Mosque is 3.6 miles away. Juanda International Airport is 8.7 miles from the property.

Hotel Neo Gubeng by ASTON is located in Surabaya.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Parking, Designated Smoking Area, and several others. This is a 3 star rated property and has over 152 reviews with the average score of 7.7 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Neo Gubeng by ASTON in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Neo Gubeng by ASTON”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Transportation/Shuttle

Security/Safety

Business Services

Spa

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Parking

Parking on site

Parking

Free parking

Activities

General

Air conditioning

Non-smoking rooms

Designated smoking area

Safe

Smoke-free property

Guest Services

Room service

Baggage storage

Airport shuttle (additional charge)

Airport shuttle

Meeting/Banquet facilities

Valet parking

24-hour front desk

Concierge

Daily housekeeping

Laundry

Dry cleaning

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

24-hour security

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please note that the property requires a deposit pre-payment. staff will contact guests directly for payment instructions.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:

8.34

Location:

8.47

Staff:

8.85

Facilities:

7.91

Comfort:

8.23

Cleanliness:

8.13

Lenneke

Oct 4, 2025 07:00:00 AM

Review Score: 9

Netherlands

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: I have stayed in many hotels in this price range in Indonesia and this hotel was the absolute best I've stayed in so far. Very comfortable bed, clean room, good air-conditioning, all was excellent.

Negative: The hotel is situated next to a very busy road with barely any side walk. I've tried to walk to places, but that was nearly impossible, I had to take taxis even for short distances, which I really disliked.

Summary: Best hotel in this price range

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Single Room Room Type: Double Room Size: 16 m² 1 Twin bed(s) Bed	Bathroom Shower, Towels, Toilet, Free toiletries, Private bathroom Media & Technology Flat-screen TV, Telephone, Cable channels General Air conditioning Living Area Desk View View Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Room Amenities Drying rack for clothing, Clothes rack Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Twin or Double Room Room Type: Twin/Double Room Size: 23 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Bathroom Shower, Towels, Toilet, Free toiletries, Private bathroom Media & Technology Flat-screen TV, Telephone, Cable channels General Air conditioning Living Area Desk View View Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Room Amenities Drying rack for clothing, Clothes rack Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

Room Info

Facilities

Standard Single Room

Room Type: Double

Room Size: 16 m²

1 Twin bed(s) Bed

Bathroom

Shower, Towels, Toilet, Free toiletries, Private bathroom

Media & Technology

Flat-screen TV, Telephone, Cable channels

General

Air conditioning

Living Area

Desk

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Room Amenities

Drying rack for clothing, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

Superior Twin or Double Room

Room Type: Twin/Double

Room Size: 23 m²

1 Queen bed(s) Bed

2 Twin bed(s) Bed

Bathroom

Shower, Towels, Toilet, Free toiletries, Private bathroom

Media & Technology

Flat-screen TV, Telephone, Cable channels

General

Air conditioning

Living Area

Desk

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Room Amenities

Drying rack for clothing, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

Check Hotel Availability

Nightly rates from:

USD US $35

Price Details

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Hotel Neo Gubeng by ASTON | Hotel in Surabaya

Available rates:

Hotel in Gubeng, Surabaya

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

Media & Technology

General

Living Area

View

Kitchen

Bedroom

Room Amenities

Physical distancing

Cleanliness & disinfection

Bathroom

Media & Technology

General

Living Area

View

Kitchen

Bedroom

Room Amenities

Physical distancing

Cleanliness & disinfection

Price Details

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