Is this Lagoi apartment pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lagoi apartment?

Check-in time for Lagoi apartment starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lagoi apartment have a swimming pool?

Yes, this Lagoi apartment has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lagoi apartment?

Best-rates for the Lagoi apartment starts from $156 per night with includes Bedding/Linens, Wellness Facilities, Child Friendly, Parking, Security/Safety, Sports/Activities, Balcony/Terrace, Transportation/Shuttle, Business Services, Toiletries, Guest Services, Air Conditioner, Pool, View, Laundry, Ocean View, Restaurant, Barbecue/Outdoor Cooking, Bar, Internet, Kitchen, TV, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lagoi apartment a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lagoi apartment wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lagoi apartment is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lagoi apartment?

Based on the information reported by the owner or manager, the Lagoi apartment indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lagoi apartment?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Cassia Bintan, part of Banyan Group | Apartment in Bintan

| 8.8 (234 Reviews) | 1 Bedroom 1 Bathroom 2 Guests

Lagoi Apartment | Cassia Bintan, part of Banyan Group

1 Bedroom Apartment in Lagoi, Bintan

Family-friendly aparthotel on the beach, with outdoor pool
At Cassia Bintan, part of Banyan Group, relax by an outdoor pool or hit the private white sand beach where you can enjoy snorkeling.
Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a minibar. Limited housekeeping is available.
Cassia Bintan, part of Banyan Group offers 81 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

Children under 7 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Air Conditioner

Air conditioning

Ceiling fan

Bathrooms

Hair dryer

Slippers

Towels provided

Shower/tub combination

Free toiletries

Bedroom

Bed sheets provided

1 restaurant and 1 coffee shop/cafe

Dining table

Minibar

1 beach bar, 1 poolside bar and 1 bar

Living room

Sitting area

Dining room

Kitchen

Cookware/dishes/utensils

Coffee/tea maker

Microwave

Electric kettle

Stovetop

Laundry

Laundry facilities

Dry cleaning/laundry service

Ocean view

Beach sun loungers

Private beach

Parking

Free ferry terminal shuttle

Limited onsite parking

Roundtrip airport shuttle (surcharge) from 8:00 AM - 9:30 PM

Free RV, bus, and truck parking on site

Airport shuttle on request

Free self parking on site

Pet Friendly

No pets allowed

Accessibility

Accessible airport shuttle

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smoke-free property

Elevator

Activities

Water skiing on site

Canoe on site

Snorkeling on site

Fishing nearby

Beach volleyball on site

Entertainment

40-inch LED TV with cable service

General

81 rooms

French

Indonesian

Chinese (Mandarin)

Japanese

English

Next to a golf course

Laptop workspace

Meeting rooms

Guest Services

Free children's club

Babysitting (surcharge)

Children's pool

Children stay free (see details)

Luggage storage

Concierge services

Iron/ironing board

Tour/ticket assistance

Phone

Safe at front desk

Guidebooks/recommendations

Multilingual staff

Safe

Limited housekeeping

Internet

Free WiFi

Outdoors

Balcony or patio

Garden

Terrace

Barbecue grill

Security/Safety

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)

Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Spa

Sun loungers

Outdoor pool

Umbrellas

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: idr 714000 per vehicle (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Smoking Policy

Smoking is not permitted

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Stephane

Sep 28, 2025 04:26:42 PM

Review Score: 10

Summary: The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.

See All Reviews

Room Arrangement

Room Info	Facilities
One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort) Room Size: 560 square feet m² 1 Queen Bed	General Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 1, Square feet - 560, Garden view, Ping - 15.74, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort) Room Size: 667 square feet m² 2 Queen Bed and Twin Bed	General Square feet - 667, Ping - 18.74, Private bathroom, Square meters - 62.0, Number of bedrooms - 2, Garden view, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort) Room Size: 452 square feet m² 1 Queen Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort) Room Size: 452 square feet m² 1 Queen Bed	General Square meters - 42, Private bathroom, Number of bedrooms - 1, Garden view, Ping - 12.7, Bed count minimum 1, Square feet - 452, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort) Room Size: 667 square feet m² 2 Queen Bed and Twin Bed	General Square feet - 667, Ping - 19, Square meters - 62, Private bathroom, Number of bedrooms - 2, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort) Room Size: 452 square feet m² 1 Queen Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Ping - 12.70, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort) Room Size: 667 square feet m² 2 Queen Bed and Twin Bed	General Square feet - 667, Ping - 19, Square meters - 62, Private bathroom, Number of bedrooms - 2, Garden view, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort) Room Size: 667 square feet m² 2 Queen Bed and Twin Bed	General Square feet - 667, Ping - 19, Square meters - 62, Private bathroom, Number of bedrooms - 2, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort) Room Size: 452 square feet m² 1 Queen Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1
One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort) Room Size: 560 square feet m² 1 Queen Bed	General Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 1, Square feet - 560, Ping - 15.74, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort) Room Size: 452 square feet m² 1 Queen Bed	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 12.70, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Number of bathrooms - 1